Measuring Supplier Diversity Programs

Going beyond traditional SBA certifications to optimize procurement investments to maximize performance and impact

Measuring Supplier Diversity Programs

Going beyond traditional SBA certifications to optimize procurement investments to maximize performance and impact

Introduction

Did you know that 85% of Fortune 100 corporations have dedicated supplier diversity programs? This statistic is one example of how widespread these programs have become, particularly in the largest companies that collectively drive a significant part of our economy. Given that the Fortune 500 now comprise two-thirds of the $18 trillion U.S. GDP and suppliers account for more than half of a typical company’s budget, that’s roughly $6 trillion in spend that’s playing a material role in catalyzing a myriad of other businesses across every sector.

Yet the system which many supplier diversity programs rely on – the Small Business Administration (SBA) certifications for Minority and Women Owned Businesses (MWOB) and Service, Disabled, and/or Veteran Owned Businesses (SDBOB) –  is a broken one. The current certification requirements exclude organizations that would both benefit from being part of a supplier diversity program, as well as better meet the needs of the hosting company. One stark example of this in real life is our own company, Equity Quotient. We do not qualify for certification as a minority, women, veteran, and/or disabled business (MWOB/SDVOB), even though our co-founders are all of those things. 

We believe that to achieve the goals of a supplier diversity program, the current system needs to be re-evaluated and a different, data-driven approach is needed.

A Look At The Current System

As mentioned before, nearly all supplier diversity programs are anchored in the Small Business Administration (SBA.gov) certification status, which is typically expressed as MWOB (minority and women owned business) or SDVOB (service-disabled veteran-owned business). 

These certifications were created to achieve the following objectives:

What are the various stakeholder goals for supplier diversity programs?

SBA.gov MWOB/VSOB certifications were originally created to achieve the following objectives:

 

  1. Create competitive advantage for disadvantaged business owners 
    Provide a leg up for entrepreneurs that have lacked access to everything that is needed to establish a viable business and achieve a livelihood that can support their families, build wealth, enable education success for future generations, stable employment, and home ownership.
     
  2. Catalyze a flywheel effect for disadvantaged communities
    Establish a path for wealth creation for owners and their employees, who are also more likely to be from disadvantaged communities, to expand access to and engagement in the economic system and everything that comes with it.
     
  3. Overcome the racial wealth gap and socioeconomic disparities
    Capitalize on the most successful organizations that are continuously making large procurement investments to widen the aperture of which companies are included in the supplier ecosystem, ultimately creating a path to overcome problematic socioeconomic KPIs, such as educational attainment, unemployment, household income, pay equity, health insurance coverage, home ownership, access to credit, and a myriad of public health metrics.
     
  4. Enable a healthier, more open, and engaged economy capable of sustainable growth
    All of these factors together are focused on achieving a stronger economy that continuously creates all of the ingredients needed to achieve growth–educated workers, new job growth, low unemployment, strong entrepreneurialism, dynamic innovation, access to healthcare, available credit, attainable housing, etc. 

All of these factors together are focused on achieving a stronger economy that continuously creates all of the ingredients needed to achieve growth–educated workers, new job growth, low unemployment, strong entrepreneurialism, dynamic innovation, access to healthcare, available credit, attainable housing, etc. 

On the surface, these intentions seem reasonable, but a breakdown occurs when looking closer at certification requirements, which are:

  1. 51% ownership by the designated “minority” group within a given firm.

     

  2. Net worth of the owner must be less than $850,000 in order to qualify.

     

  3. Business owner(s) cannot have earned an income of greater than $450,000 on average over the three previous years. 

This criteria is more narrow than one would think at first glance, eliminating many businesses that could serve as viable suppliers to corporations. To bring this to life, let’s look at our own company, Equity Quotient.

Case Study: Equity Quotient

Our co-founders, Perfecto Sanchez and Christina Van Houten together own the majority of the company and both run it actively full-time. Perfecto is an service-disabled Army Veteran and tenured, big brand marketing leader whose heritage is Jamaican and Puerto Rican (or Black and Hispanic). Christina is a white woman who’s a long-time technology executive with over 30 years of career experience. On the surface, Perfecto and Christina are the ideal diverse business, or would-be diverse supplier to larger corporations. Equity Quotient is objectively minority-owned, veteran-owned, and woman-owned. 

However, despite this fact, we do not qualify for any of these certifications. Here’s why:

  1. Ownership %
    Equity Quotient has raised seed funding from investors, which has taken our co-founder ownership levels below the 51% threshold. This challenge will exist for most entrepreneurial businesses with the ingredients required to make them viable options for large company supplier diversity programs–i.e., they will have more than one partner and often an outside financial backer, putting them in a position of not meeting the 51% ownership test.

  2. Net Worth
    As former executives turned entrepreneurs, both Perfecto and Christina have had seasoned careers and accumulated savings. Most business owners that would be mature enough to qualify for a global supplier ecosystem will be like Perfecto and Christina–i.e., have had active careers for over a decade, saved money through their 401K and other investments, and purchased a home. Together, these dynamics will knock out many qualified diverse business owners based on the $850,000 net worth means test.

With just Equity Quotient as an example, the current certification standards are clearly limiting the supplier diversity program pipeline. These narrow requirements only allow sole proprietorships without significant investment backing from third parties or “mom and pop” shops to gain certification. Yet by the nature of their small scale, many of these certified businesses will lack the capability to scale in order to meet the needs of larger corporations.  Here’s why:

  1. Demand/Supply Mismatch
    The offerings that these types of businesses provide are largely not within the demands of what bigger companies need.
     
  2. Financial Position
    Their financial standing, by definition, would not be significantly robust to withstand the rigorous requirements that most larger companies require as part of their supplier onboarding process.
     
  3. Foundation to Scale
    The firms providing goods and services that do fall within the purview of what larger corporations need and have the financial position that enables them to scale to the level needed to deliver larger firm orders are mostly owned by more than one party, making the 51% threshold for ownership in any of these categories (women, minority, veteran, disabled) impossible to achieve. 

Data also tells us that this dynamic is causing a significant gap between the number of businesses that are run by diverse founders and those with official certifications. One recent study found that less than half of diverse owned and operated SMBs have a certification despite the significant benefits it provides

The key to overcoming the demand-supply disconnect is to take a fresh look at how programs are being measured and managed and how the full procurement funnel can be measured and managed differently to achieve a win-win-win for corporations, diverse businesses, and their surrounding communities. 

A significant opportunity exists to help dedicated supplier diversity programs become a powerful force in our economic growth while also creating positive socio-economic impact. To achieve that, these programs require a data driven approach to inform and guide the ecosystem, both on the supply and demand sides of the equation.



A Data Driven Approach

Richer impact metrics have the power to create a more comprehensive view of socioeconomic impact for dedicated supplier diversity programs. These metrics recognize a company’s unique situation based on its geographic location, industry, organizational maturity, competitive landscape, and other factors. Best of all, this external socioeconomic data is available and achievable in a way that enables each company to gain unprecedented access to a detailed view of its program’s current state, understand how they compare to industry peers and the markets where they operate, establish realistic future goals, and manage them dynamically over time.

We think it’s time to move away from a limiting, broken system. The future to driving growth for businesses and communities is using rich, contextual data in order to create and run effective, impactful and robust supplier diversity programs.

How To Build A Robust Supplier Diversity Program Using Socioeconomic Data

To read more about how to create a data-driven approach to supplier diversity programs, read this article